How to Build the Best Healthcare App for Online Doctor Consultation?

How to Build the Best Healthcare App for Online Doctor Consultation?

The healthcare sector has lately experienced rapid developments, thanks to the recent pandemic. With this boost, patients from all demographics have begun adopting digital technologies for personal healthcare. This evolution in the market has revealed the power of Telemedicine and online doctor consultation apps to the masses. After all, when apparel, groceries, and household items can be viewed or ordered online, why not healthcare services?

However, like most other rapidly growing digital industries, only the best would survive in healthcare as well. In this piece, we explain how you can get the best digital application for doctor appointment booking built for your healthcare business and solidify your space in the market!

Understanding the Need for Online Doctor Consultation App

Online consultations are not a recent phenomenon – businesses have been taking advantage of the internet for decades. However, healthcare was a sector that lagged behind. The average consumer is used to one-click services and doorstep delivery these days. 

While most, if not all healthcare businesses are online, the ones winning the game focus on the quality of user experience! Realizing that people value easy access to timely and high-quality consultations is the key to success in the digital healthcare space. 

Doctor Appointment Booking App For Patients 

The foremost feature that an online doctor consultation app/Telemedicine app requires is peer-to-peer video calling, regardless of the device. This is especially beneficial for the elderly and patients suffering from critical conditions. If the patient can set and engage in a video consultation with ease, there is nothing like it. 

With a smooth-flowing interface on a doctor consultation app, patients would not just be able to book an appointment, but also follow up and see their medicine orders on their smartphones, laptops, or tablets. 

Doctor App For Healthcare Professionals

Features like group calls, screen sharing, and real-time chat let doctors connect with each other for virtual discussions. Group calls are a great way to hold online meetings with stakeholders and peers. Text chats, on the other hand, let doctors talk to their patients one on one for better clarity on both sides. Secure lines of chat communication instill confidence in the patients’ minds and help doctors do their job better. 

An additional screen-sharing feature would help doctors connect with pharma representatives from their devices and see their offerings on new medications. 

Doctor App For Healthcare Companies

Besides the usual data-sharing routine, in-house applications can do a lot for your business. If you are a doctor, hospital, or pharmacy, doctor consultation app development can be a complete game-changer for your enterprise. Bespoke development would allow multiple features integrated into the app according to your preference. 

Share your files with the group or even third parties directly through the app – no need for other file-sharing applications. Say goodbye to the risk of data theft or unauthorized access! 

 

How Does the Telemedicine/Doctor Consultation App Work? 

Pandemic or not, digital healthcare is the need of the hour! Digital healthcare is beneficial to every healthcare user. As more and more people interact with this technology, they would no longer feel the need to go back to the traditional ways. With a heightened level of interaction between doctors, patients, and stakeholders, these applications are paving the way for exciting opportunities for growth in the sector. 

Friendly User-Interface

Patients can get in touch with their preferred doctors in no time – all they need is a device and the internet! The application can be designed for personalized updates, tracking, and record-keeping, helping patients achieve their healthcare goals with ease. 

Increased Awareness and Retention

Companies that deploy cutting-edge applications into their healthcare business are reporting improved brand awareness that goes a long way. Add to that great service, and you have a winning formula for the retention of existing customers. The internet-based calling feature eliminates the need for cellular calling or text messaging. Why would patients go anywhere else when they have everything they need in one familiar place?

Improved Revenue

Increase your revenue with the inherent qualities of time management in the doctor consultation app. The application fosters anytime, anywhere communication between doctors and patients, saving time for both parties. With in-built medicine order ordering options, patients can order their medication in no time. All this inevitably leads to more revenue streams and hence, improved numbers for your business

Building the Doctor Appointment Booking App/Telemedicine

Building the right doctor appointment booking app requires a holistic approach that covers the requirements of both patients and doctors. Professional healthcare application development utilizes a well-calculated and step-by-step development methodology that keeps your business needs in mind. With an experienced app development company, you get a world-class application within a short duration. 

Online Doctor Consultation

It all starts with a detailed consultation that brings you and the development team on the same page about your goals, budgets, and timelines. Based on these factors, standard app features can be built along with additionally requested ones. 

The Interface of the Doctor Consultation App

Programmers code and bridge multiple app features like VoIP calling, file-sharing, and progress tracking in a synchronous application that works without flaws. Rigorous testing for bugs and incompatible features ensures a smooth user experience. 

Compliance

Professional application development also takes care of legal compliances that protect patient data. Patients are more likely to install trustworthy software which is compliant with the required regulatory guidelines. 

EMed HealthTech is a renowned doctor appointment app development company that specializes in developing customized healthcare applications such as Telemedicine apps, and doctor apps,  for all devices. We are proud to have worked with all kinds of healthcare businesses, right from local pharmacies to some of the largest corporations in the healthcare sector. Click here to contact us and get started on your journey to online success!

Telemedicine is a Must for Digital Health Ecosystem: Union Budget 2022-23 Spotlight

Telemedicine is a Must for Digital Health Ecosystem: Union Budget 2022-23 Spotlight

Technological innovations have brought in far-reaching transformations in almost every field we know of. And at present, one of the most promising developments is in the field of healthcare: The implementation of the Telemedicine app.

India, like the rest of the world, has witnessed a peak in telemedicine services lately. COVID-19 has fast-tracked telemedicine into mainstream healthcare and it is here to stay. The recently presented Union Budget 2022-2023 is a strong indication of this.  

 

What the Union Budget Says About Telemedicine and Digital Health

With the success of telemedicine services in the last two years, the Indian government is sparing no means to develop it further. A glimpse of this effort can be seen in the expenditure allocation for healthcare in the Union Budget 2022-2023. In a welcome move, the budget has taken some high-priority steps towards digitalization of healthcare services and the use of telemedicine as a tool to combat the ongoing mental health crisis.

The government has stressed the importance of digital healthcare by announcing the rollout of an open platform for the National Digital Health Ecosystem (now called Ayushman Bharat Digital Mission or ABDM). This would consist of the formation of digital registries for health providers and facilities, the creation of unique health identities for all Indians, as well as ensuring universal access to health services.

In addition, the government also announced the launch of a National Tele Mental Health Programme to strengthen mental health support services for people of all ages. This 24/7 telemedicine-based mental health program will be supported by a network of 23 tele-mental health centers, with the Institute of Mental Health and Neurosciences (NIMHANS) serving as the main hub.

The launch of the National Tele Mental Health Program is being hailed as a positive step towards recognizing and addressing mental health issues. The program is aimed at providing counseling and care to people in need. This is especially laudable given the emotional and mental burdens that a huge section of the population is carrying post-COVID.

What’s truly encouraging is the government’s recognition of the fact that the telecommunication infrastructure needs to improve to ensure that the aforementioned benefits reach across the country and are accessible by one and all. From this perspective, the budget lays the ground for 5G rollout and deployment of optical fibers in rural and remote areas of the country under the ‘Bharat Net project’.

These steps reflect the government’s focus on building a strong and holistic health system and steering the country towards a truly digital ecosystem.

Now that we have seen the government’s progressive stance on telemedicine, let’s see why it is so important after all.

 

Why is Telemedicine So Important?

The introduction of telemedicine in India dates back to the early 2000s, with ISRO playing a vital role in implementing the pilot project. After that, the joint efforts of ISRO, Ministry of External Affairs, Department of Information Technology (DIT), Ministry of Health and Family Welfare, etc., helped expand the telemedicine network further.

Being the second most populated country globally, the doctor-to-patient ratio in India is far lower than the standard ratio recommended by the WHO. The growth of telemedicine services in different parts of the country made it up to some extent, although it remained relatively unknown in several regions. Moreover, the lack of guidelines on the same often thwarted attempts of large-scale implementation.

However, the popularity of telemedicine received a big boost during the pandemic, when the Indian government imposed a nationwide lockdown to curb the spread of the disease. With outpatient departments shutting down in several hospitals across the country and safety concerns prohibiting people from opting for face-to-face consultations with medical professionals, the government needed to develop an effective solution.

During this time, digital health services, including telemedicine, came to the rescue. Digital healthcare services, including telemedicine, were encouraged by the government to deal with the problems in mobility brought on by the pandemic. As per a 2020 report by Practo, there was a 500% growth in online consultations, with around five crore Indians choosing to access healthcare services online. And approximately 80% of the people mentioned above consisted of first-time telemedicine users in the country.

The benefits and convenience offered by telemedicine and its growing popularity among a large section of Indians have prompted more and more healthcare providers to embrace this technology. Moreover, it has also promoted the development of advanced digital healthcare equipment that aids remote monitoring, diagnosis, and treatment. As a result, healthcare IT companies have also started focusing more on developing practical telehealth apps that allow patients to opt for consultations from the safety of their homes.

 

Government’s Efforts in Promoting Telemedicine 

 The government of India played a prominent role in popularising telemedicine in the country during the pandemic. The government deployed a national telemedicine system on 9th August 2020 as part of the Digital India mission. Known as eSanjeevani, this service enabled patients to seek medical help from professionals without leaving the safety of their homes. This was the first time a large-scale telemedicine service was implemented in India.

Further developments in this regard came from the National Digital Health Mission (NDHM) announcement on 15th August 2020. The objective of this mission was to build a robust digital infrastructure to provide country-wide healthcare services. 

The NDHM infrastructure includes the implementation of several digital systems across the country, such as Health ID, Digi Doctor, Health Facility Register (HFR), Personal Health Records (PHR), and Electronic Medical Records (EMR). In addition, it also aims to incorporate telemedicine services and an e-pharmacy system within its ambit.

The main goal behind the launch of this mission is to create a national digital health ecosystem that would function as a comprehensive solution for all healthcare-related needs of every Indian citizen.

In short, with government support, the future of telemedicine in India seems bright. Effective healthcare digital marketing strategies will further help to promote the adoption of telemedicine and revolutionize the arena of healthcare in India.

 

Summing Up

 India is on the cusp of a massive digital health transformation. The push towards more accessible digital healthcare, especially telemedicine services, is at the core of this transformation.  

The telemedicine industry in India is growing steadily with the union budget and other government attempts slowly but surely removing the obstacles that have limited its growth so far. While hurdles like lack of adequate infrastructure, proper training of medical staff, connectivity issues, data protection concerns, as well as public awareness still exist, they are being addressed.

All of this makes one thing clear — telemedicine isn’t a temporary trend that will fall into oblivion in the post-pandemic era. It is here to stay and will help transform the field of healthcare for the better in the long run.

Are you thinking of developing an effective telemedicine app to boost your healthcare business and how to build your own telemedicine app? EMed Healthtech can help you transform your business with customized software solutions. Reach out to us today!